Medical Receptionist - Forest Hills, NY
Company: Optum
Location: Forest Hills
Posted on: June 2, 2025
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Job Description:
Opportunities with Optum in the Tri-State region -(formerly
CareMount Medical, ProHEALTH New York and Riverside Medical Group).
Come make a difference in the lives of people who turn to us for
care at one of our hundreds of locations across New York, New
Jersey and Connecticut. Work with state-of-the-art technology and
brilliant co-workers who share your passion for helping people feel
their best. Join a dynamic health care organization and discover
the meaning behind Caring. Connecting. Growing together.--- -
The Medical Receptionist -is responsible for the completion of set
processes and protocols. Works cooperatively with all members of
the care team to support the vision and mission of the
organization, deliver excellent customer service and adhere to Lean
processes. Supports the teams in meeting financial, clinical and
service goals.
Schedule: Office is open -seven days a week. This role would
consist of a 37.5-hour work week, between the hours of 8:00 am to
close (approximately 6:30 pm). Must be available for a weekend
rotation. The schedule will be determined by the supervisor upon
hire.
Location: - -108-48 70th Road, Forest Hills, NY 11375 -
Primary Responsibilities:
Demonstrate excellent customer service in welcoming and assisting
patients and visitors.
Check patients in and out
Obtain patient co-payments
Schedule appointments
Maintain heavy call volume.
Complete various patient, insurance or organizations forms
effectively and efficiently.
Verify and scan patient insurance information
Generate referrals as needed
Knowledge of EMR - EPIC preferred , Word Processing software and
other specialized software for healthcare industry
Ability to function as an effective team member. Works well
alongside physicians, nurses and other ancillary staff
Demonstrates courtesy to the patient at all times, incorporating
C-I-CARE into all patient interactions
Ability to communicate effectively
Ability to be work as a Medical Assistant (MA) and a
receptionist
Work with integrity, uphold the company's mission, values, and
maintain confidentiality in all situations
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare experience
Intermediate level of computer proficiency (multi-tasking through
multiple applications including Microsoft Outlook, Excel, and
Word)
Ability to work on a flexible schedule:
Sunday through Saturday 37.5 hours work week between the hours of
8:00 am to 6:30pm to include the weekend rotation
Preferred Qualifications: -
1+ years of experience working in medical office position
performing duties such as medical assistant, scheduling
appointments, checking patients in/out, insurance verification,
collecting co-pays, and maintaining medical records -
6 + months of knowledge of insurance carriers and managed care
plans
6+ months of knowledge of medical terms
Experience working with an electronic health record (EPIC)
Technical or associate's degree in medical field
Ability to work as a medical assistant
Soft Skills: -
Ability to work independently and maintain good judgment and
accountability -
Ability to multi-task and prioritize tasks to meet all deadlines
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Ability to work well under pressure in a fast-paced environment
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Demonstrated ability to work well with health care providers -
Strong organizational and time management skills -
Excellent verbal and written communication skills; ability to speak
clearly and concisely, conveying information in a manner that
others can
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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-UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Brentwood , Medical Receptionist - Forest Hills, NY, Administration, Clerical , Forest Hills, New York
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