Benefits Specialist/Case Manager
Company: Bright Harbor Healthcare
Location: Toms River
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Bright Harbor Healthcare is
seeking a Benefits Specialist/Case Manager for our CREST program,
which provides mental health crisis care for the community. The
ideal candidate will be detail-oriented, knowledgeable about
benefits regulations, and committed to providing excellent service
to our community. Position Title: Benefits Specialist/Case Manager
Position Type: Full Time; 35 Hours/Weekly Benefits Eligible: Yes;
Full Benefits Location: Toms River, NJ Department: CREST
Responsibilities: Work as part of a multi-disciplinary treatment
team, attending meetings and contributing to shared treatment
planning. Communicate and collaborate with community resources and
entitlement providers, documenting support in client records.
Involve consumers in treatment planning and service delivery,
ensuring their participation is reflected in notes and outreach.
Provide direct care and crisis intervention, including
de-escalation, supportive counseling, and timely documentation.
Support consumers with daily living skills and assist with
accessing basic needs such as housing, benefits, and entitlements.
Monitor and assess clients’ emotional well-being, symptoms,
behavior, and medication use, sharing findings with the team.
Educate consumers and families on mental health, crisis management,
conflict resolution, and life skills. Uphold consumer rights and
dignity, maintaining confidentiality and respecting cultural and
individual values. Requirements Bachelor's Degree in a health &
human services field Experience with Crisis Intervention.
Experience doing outreach with the SMI Co-occurring population,
knowledge and awareness of homeless and community services
available Valid NJ Driver’s license with less than 6 points.
Benefits Full Benefits 12 Paid Holidays Sick Days Personal Days
Days Accrued Vacation Medical/Dental/Vision Company paid Life
Insurance and Long-Term Disability 403B Plan with Company Match
Opportunities for training/education/Continuing Education Credits
Opportunities for Public Loan Forgiveness Opportunities for Tuition
Discounts from Participating Institutions
Keywords: Bright Harbor Healthcare, Brentwood , Benefits Specialist/Case Manager, Healthcare , Toms River, New York
