Show Ambassador
Company: Museum of Ice Cream
Location: New York City
Posted on: February 14, 2026
|
|
|
Job Description:
Job Description Job Description Who We Are: Museum of Ice Cream
is an inclusive & immersive brand , designed to captivate your
sweetest fantasy and sugar-filled daydreams online and IRL. At
Museum of Ice Cream, we invite you to believe in the magic of
creativity , to remind you that inclusive spaces do exist, and to
show you that childlike wonder is worth savoring. In our world, ice
cream is the agent of change and the vehicle to ignite the creative
spirit that lives in all of us. Fueled by the power of imagination,
MOIC is a universe of possibilities with tons of room for you to
explore. The Flavor Profile A Show Ambassador thrives in
high-energy, interactive environments and enjoys performing,
engaging with diverse audiences, and creating magical guest
experiences. You’ll create a one-of-a-kind guest experience through
dynamic performances, meaningful interactions, and playful
engagement , while also supporting retail sales, bar & cafe
operations, special events and VIP experiences , all in alignment
with our culture and values. You bring some customer service
experience or transferable skills from roles in hospitality,
retail, entertainment, or other experiential industries. You are
willing to learn and grow in a unique industry with a creative and
performative team. Your Day-to-Day: Guest Engagement & Performance:
Utilize scripted guides and spontaneous performances to bring
exhibits to life and create memorable experiences. Sales Across Key
Business Areas: U tilize training and skills to support sales
across MOIC’s retail shop, bar and/or cafe, as well as ticketing.
Ice Cream & Treat Delivery (Cross-Trained): Support the Service
Team in delivering ice cream and other treats to guests in a quick
and efficient manner. Hospitality & Service: Provide real-time,
positive guest support to ensure a positive and enjoyable
experience throughout the experience and retail shop. Event & VIP
Setup: Assist with performances and experiences for special events
and VIP guests, ensuring high standards of engagement and service.
Collaboration: Partner closely with both Service and Show Teams to
create a memorable and cohesive guest experience. Setup, Clean-Up &
Maintenance: Maintain cleanliness and organization throughout the
museum to create a welcoming atmosphere for guests. Perform Other
Duties: T ake on additional tasks as assigned by leadership. Museum
of Ice Cream is an equal opportunity employer and we value
diversity at our company. We do not discriminate on the basis of
race, religion, color, national origin, gender, sexual orientation,
age, marital status, veteran status, disability, or any other
protected class. Requirements Necessities: 18 years or older Food
Handler or ServeSafe certification Open availability, including
weekends Standing and walking on your feet for long periods of
time, up to 8 hours Team work and ability to effectively function
in a high energy environment Bend/lift heavy objects of up to 40
pounds Nice to Haves: Experience in performance, acting, or
entertainment, ideally in a guest-facing or interactive
environment. Entry level sales, inventory or retail management
experience Custom F&B (Food and Beverage) product crafting to
enhance an experience Benefits The Good Stuff: Competitive pay and
performance bonus Employee Assistance Program (EAP) Employee of the
month program Ability to grow within the company Break room snacks
and unlimited ice cream Team outings Annual performance review and
bonus opportunity Annual team celebration, Pinkball (“pink-tie”
themed and you can bring a date!) Free entry for self at any MOIC
location 4 free museum tickets per quarter (16 per year) for
friends and family discounts on additional tickets 50% off retail
products Flex Day: A sweet bonus day off to pause, play, or rest —
whatever fills your cone. Job Type: Full-time, Part-Time Pay:
$18/hr
Keywords: Museum of Ice Cream, Brentwood , Show Ambassador, Hospitality & Tourism , New York City, New York
