Head Barista
Company: BLUESTONE LANE NY LLC
Location: Armonk
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Description: Summary/Objective A
Head Barista is responsible for upholding the standard of quality
of the Bluestone Lane coffee and beverage program within their home
store. The Head Barista is a positive influence over other baristas
and strives for the highest of standards in drinks, local
interactions, attitude and brand ambassadorship. The Head Barista
acts as a role model in their own drink quality, local interaction
and food preparations while also taking significant responsibility
for on the job training and education of their teammates in store.
The Head Barista is responsible for all aspects of the coffee menu
in full in their assigned store as well as strong support for their
relevant manager. This role follows the Steps of Service to
maximize sales while providing a high level of customer service.
The Head Barista serves our locals and runs drinks to tables Monday
through Friday. The Head Barista is a cross-functional role and
rotates off the machine with responsibility for POS and take-away
orders working alongside their Server Teammates. Positioning: The
Head Barista is cross-functional and positioned either behind the
machine when assigned, at the POS, or on the on the café floor so
that they are accessible and within eyes reach of our local
Essential Functions/Responsibilities: Ownership: ? Store level
extension of Education team; coffee/beverage quality and processes
gatekeeper for café ? Teamwide holistic education and training of
coffee product & coffee/beverage program ? Face of Bluestone Lane
coffee to locals & teammates ? Manages coffee related equipment and
tool cleaning and maintenance (daily cleaning and periodic
maintenance) ? Inventory management of coffee and coffee-related
product Spend through Service: ? Deep understanding of the menu in
order to educate and excite local ? Services tables with focus on
upselling food & beverage. Keen eye to refill beverage at right
time ? Comes around the machine to personally deliver drinks to
locals ? Engages and attend Monthly Head Barista meetings ?
Upskills teams and initiates training and accreditation requests
for teammates when needed Head Barista – Cafes 07.2019 Page 1 of 3
happiness ambassador – fair go – ride the wave - mateship ? Out of
LA and NY – One senior HB to facilitate accreditations upholding BL
coffee quality and hospitality philosophies. ? With Manager,
responsible for upskilling team and initiating training and
accreditation requests when needed ? Train, educate and acclimate
new baristas into store and BL system Human Connection: ? Serves as
Teammate rotating off machine to run POS, serve locals, clear
tables & process takeaway ? Locals focused, interacting and
servicing locals with beverage needs ? Sets tone in store with
recognition and connection with locals – name, face & order every
time ? Builds relationships and human connection through
personalization and conversation ? Provides input to GM/Ops in
selection and hiring of new baristas ? Attends regular calibration
sessions with Education team (1 every 6-8 weeks, ability to travel
may be needed) Premium Broad Product: ? Contributes to and builds
upon innovations which assist workflow and operations in store and
speed of service ? Zenput inputs such as monthly staffing reports
to Education team, monthly coffee and process audits & ownership of
store achieving correct extraction via daily dial in ? Focus on
coffee, beverage product and workflow systems of each barista
within the team while providing a positive influence in upholding
BL standard of hospitality. ? Coffee product rotation, ordering and
quantity management following standard operating procedures (i.e.
coffee used within 3 weeks of roast for beverage preparation,
Retail coffee no older than 7 days on shelves) ? Minimizes waste –
ensure proper ordering Beautiful Spaces: ? Ensures bar and
workspace are always clean and fully functioning ? Speed of service
– provide quality product with speed and accuracy ? Maintains
grooming guidelines as all times ? Shift leader who assists General
Manager to direct and manage live labor; ensures operational
excellence in absence of GM Measures of Success: ? Cross-functional
operations -flexible and agile moving from machine to serving local
– service focused and quality driven ? Baristas in training are
ready for test within 30 days of employment ? Pipeline of Baristas
ready for accreditation ? Knows locals’ name & order – provides
genuine escape by delivering great service ? Good communication &
working environment with Servers – working together to service
local efficiently and effectively ? Consistent coffee quality from
all baristas in the café ? Reduces coffee waste Requirements:
Keywords: BLUESTONE LANE NY LLC, Brentwood , Head Barista, Hospitality & Tourism , Armonk, New York