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Field Service Engineer

Company: Disability Solutions
Location: Hauppauge
Posted on: September 18, 2023

Job Description:

Job DescriptionFor more than 33 years KLD Labs, Inc., has provided innovative machine vision solutions tailored for railway customers' monitoring, measurement, inspection, condition-based maintenance, and asset management needs. Are you a technical problem-solver with a passion for delivering exceptional customer support? We are seeking a highly motivated and skilled System Support Specialist to join our Rail Service Department in Hauppauge, NY as a Field Service Engineer. In this role, you will play a crucial part in ensuring our customers receive the best technical support.Responsibilities for our System Support Specialist include:

  • Provide technical support to Customers and in-houseDepartments.
  • Configure systems to customer specifications and prepares them forshipment.
    • Troubleshooting and repair of equipment returned forservice.
    • Assistance in the Quality control of rail systemsPerform field installations and support, both domestically and abroadQualifications Required (Skills)Bachelor's degree or equivalent and 2years of experience or associate degree and 3 years of experience
      • Strong background/experience in Electronics and Computer and Networking technology. (i.e., should know how to build and repair computers, and have a working knowledge of setting up and troubleshooting basic TCP/IP networks).
      • Experience in quality control and/or software testing
      • Working knowledge of common electronics tools, multimeters, function generators, and oscilloscopes.
      • Ability to read schematics.
      • Ability to work independently and learn.
      • Proven ability to effectively manage changing/multiple priorities.
      • Willing to travel both domestically and internationally.
      • Must be authorized to work in the U.S.
      • Must be able to lift 50 lbsQualifications Desired
        • Experience in service and support of computer-based systems
        • Software testing
        • Multilingual
        • A+ PC certification
        • BS degree in engineering #LI-JV1Division DescriptionEstablished over three decades ago, KLD Labs, Inc. is a forward-thinking technology company that excels in the design and integration of cutting-edge artificial intelligence (AI) and machine learning (ML) solutions, laser technology, and machine vision systems for automated railway inspection applications. With a global presence in 35 countries, KLD Labs' products are instrumental in inspecting rolling stock and track infrastructure, ensuring safety against derailment risks, and facilitating efficient railway maintenance operations. To explore the groundbreaking solutions offered by KLD Labs, please visit www.kldlabs.comStrength in DiversityENSCO, Inc. and its wholly owned U.S. subsidiaries are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.

Keywords: Disability Solutions, Brentwood , Field Service Engineer, IT / Software / Systems , Hauppauge, New York

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