Director, Technology - Enterprise Search and Associate Experience

Company: Capital One
Location: New York
Posted on: June 2, 2025

Job Description:

Director, Technology - Enterprise Search and Associate ExperienceIn this role, you will work with our Enterprise Search and Associate Experience team to provide deep technical expertise for Enterprise Search, 3rd Party and internal platforms, and designing large scale solutions and applications to drive Associate Productivity and Experience. The successful candidate will have a deep understanding of how 3rd Party Platforms integrate and interact with large scale systems within a large, regulated enterprise environment. Additionally, you will provide mentorship and strategic guidance to our engineer, product, and leadership groups.Key responsibilities:

• Articulate and evangelize a bold technical vision for Enterprise Search and Associate Experience platforms
• Architect, design, and lead the development integration for an advanced enterprise search system leveraging the latest in AI and Machine Learning
• Collaborate with product management, Architecture, and Engineering teams to define and implement data-driven strategic roadmaps with a focus on Associate Experience
• Provide technical leadership to software engineers, platform engineers, product managers, and all other stakeholders
• Ensure the quality of technical design and implementation
• Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability
• Continue learning and injecting advanced technical knowledge into our community
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.
• Handle several projects simultaneously, balancing your time to maximize impact
• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product communityBasic Qualifications
  • Bachelor's Degree
  • At least 7 years of experience in application development
  • At least 4 years of experience in Cloud computing (AWS, Microsoft Azure, Google Cloud)
  • At least 2 years of experience with cloud services, architecture, and management
  • At least 3 years of experience with Enterprise Search systems
  • At least 3 years of experience designing and implementing large-scale, distributed systemsPreferred Qualifications:
    • Master's or PhD Degree in Computer Science or a related field
    • 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.
    • 7+ years of experience in Software OR Platform engineering with a focus on search technologies, 3rd Party platform integration, and Cloud implementations
    • 7+ years of contributions to open-source projects or research publications in relevant fields
    • 5+ years of experience with Knowledge Graphs and semantic search technologies
    • 5+ years of experience with Machine Learning (NLP)
    • 5+ years of experience with patents or innovative solutions in search or data science fields
    • 5+ years of experience with Information retrieval and text analyticsAt this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.McLean, VA: $226,000 - $257,900 for Director, TechnologyNew York, NY: $246,500 - $281,300 for Director, TechnologyPlano, TX: $205,400 - $234,400 for Director, TechnologyRichmond, VA: $205,400 - $234,400 for Director, TechnologyCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Keywords: Capital One, Brentwood , Director, Technology - Enterprise Search and Associate Experience, IT / Software / Systems , New York, New York