Lead Business Systems Analyst
Company: Spectrum
Location: Stamford
Posted on: June 1, 2025
Job Description:
Are you a creative problem-solver? Do you thrive on change,
constant growth, and leveraging technology to find solutions? If
so, consider joining the Service Transformation team at Spectrum.At
Spectrum, we keep more than 32 million customers connected across
our 41-state footprint. Our Service Transformation team digs into
what causes customer pain points and how to fix them. We use
cutting-edge technology to help solve real problems. Our
personalized, customer-centered approach helps deliver the
exceptional services and experiences Spectrum is known for.BE PART
OF THE CONNECTIONAs a Lead Business Systems Analyst on the Service
Transformation team you'll be responsible for partnering with
multiple cross-functional teams to define business scope and
objectives through research and fact-finding combined with an
understanding of applicable business systems, company and industry
requirements. This role designs and documents business requirements
for use cases which solve customer issues in new ways and simplify,
personalize and enhance the customer experience.WHAT OUR LEAD
BUSINESS SYSTEMS ANALYSTS ENJOY MOST
- Providing deep subject matter expertise technical expertise in
identifying, evaluating and developing systems and procedures that
are cost effective and meet user requirements.
- Analyzing the most complex and challenging business problems to
be solved with automated systems.
- Conducting data driven assessments to determine the efficiency
and technical viability of solutions to business problems.
- Leading negotiation agreements and commitments by facilitating
communication between business unit(s) from initial requirements to
final implementation.
- Identifying trends and patterns through analysis of real-time
data reporting within the company.
- Improving internal processes, and implementing measures to
control risks within the business applications framework.In this
role you'll be working on assignments that are broad in nature and
often require originality and ingenuity. If you're a creative
problem-solver who can lead cross-functional teams to address
customer service issues, this is the role for you.WHAT YOU'LL BRING
TO SPECTRUMRequired Qualifications
- Experience: 7+ years of experience with business systems.
- Education: Bachelor's degree in IT or related field or
equivalent work experience.
- Skills: Expert knowledge in business systems.
- Technical Skills: Demonstrated expertise in SQL, Python and
MicroStrategy or related software solutions.
- Abilities: Plan, prioritize, and organize effectively; quickly
identify business problems and provide solutions; analyze and
interpret data; communicate effectively orally and in writing.
- Working conditions: Office environment.Preferred Qualifications
- Pega experience and/or certification.This position is not
eligible for immigration sponsorship.SPECTRUM CONNECTS YOU TO MORE
- Dynamic Growth: The growth of our industry and evolving
technology powers our employees' careers as they move up or around
the company.
- Learning Culture: We invest in your learning, and provide paid
training and coaching to help you succeed.
- Supportive Teams: Be part of a strong community that gives you
opportunities to network and grow, and wants to see you
succeed.Apply now, connect a friend to this opportunity or sign up
for job alerts!BSY323 2025-51235 2025Here, employees don't just
have jobs, they build careers. That's why we believe in offering a
comprehensive package that rewards employees for their
contributions to our success, supports all aspects of their
well-being, and delivers real value at every stage of life.A
qualified applicant's criminal history, if any, will be considered
in a manner consistent with applicable laws, including local
ordinances.Get to Know Us Charter Communications is known in the
United States by our Spectrum brands, including: Spectrum Internet,
TV, Mobile and Voice, Spectrum Networks, Spectrum Business and
Spectrum Reach. When you join us, you're joining a strong community
of 95,000 employees working together to serve more than 31 million
customers in 41 states and keep them connected to what matters
most. Who You Are Matters Here We're committed to growing a
workforce that reflects our communities, and providing equal
opportunities for employment and advancement. EOE, including
disability/vets.
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Keywords: Spectrum, Brentwood , Lead Business Systems Analyst, Professions , Stamford, New York
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