Complex Supervisory Manager - Garden City, NY

Company: Msccn
Location: Garden City
Posted on: April 1, 2026

Job Description:

Complex Supervisory Manager - Garden City, NY ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Job Description Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. The Complex Supervisory Manager works closely with the Complex Director to ensure that all operations functions are promptly and accurately performed within the Complex. The Complex Supervisory Manager serves as the primary liaison with the Complex Director as well as home office departments including Operations, Human Resources, Compliance, Training and Private Client Group (PCG) Administration. This individual leads complex employees to coordinate activities relating to managing the business, developing the team, and evolving for a changing environment. MAJOR RESPONSIBILITIES All branch operations functions in the Complex including but not limited to: cashiering, disbursement of checks and securities, processing incoming and outgoing correspondence, account transfers, margin, distribution of wire traffic, home office reports, maintenance of order tickets, client correspondence, and other documents consistent with firm retention requirements. Process deposits and disbursements; review for appropriateness and accuracy. Responsible for working with home office for check deposits and check issuance. Receive, prioritize and process orders. Review and analyze reports including: Margin report, cash deposit report, error report, order errors, syndicate allocations. Coordinate Approval Processes including: New Accounts, ACH, Wire Transfers, Journals, Annuities, Alternative Investments, POAs, brokerage documentation, legal transfers, stock options, etc. Forward securities and supporting documentation to home office. Process incoming and outgoing correspondence. Distribute branch mail, faxes, and morning reports. Coordinate with Complex Director and Home Office Compliance Department on Client Escalations. Coordinate and assist with Complex Directors Expense Reports. Coordinate Marketing approvals and expenses for events and sponsorships (AdTracks and EQ) (Tracking from wholesaler funds on golf; entertainment, etc.) Manage all resources required for complex (technology, suppliers, etc.) Assist in coordination and organization of branch events (including client educational/appreciation events; internal branch/complex celebrations i.e. holiday party). Liaise with home office associates to handle challenges or implement improvements. Help educate, reaffirm, and communicate firm initiatives including: goals, positioning and messaging to the complex. Ownership of master prioritized Complex Project List. Proactive ideas and activities in seeking ways to systematize the complex to increase efficiency and effectiveness. Ownership and driver of all Complex Standard-Operating-Procedures. Help coordinate/facilitate Complex Directors Calendar including scheduling. Serve as liaison between branches and home office. Perform other duties as required that contribute to the overall effectiveness of the position and the complex as a whole. Provide assistance to Field Support Roles Provide work direction to Private Client Associates and/or other members of the support team and coordinate workflow within the branch offices. Facilitate Private Client Associate Monthly Meeting also serving as ‘expert’/ communicator for operational and firm support initiatives. May sometimes perform duties of a Private Client Assistant and work with FAs within the Complex and assist peers when necessary. Assist others by acting as a resource in the areas of training, coaching, and mentoring. Actively seek out and maintain an advanced knowledge base on all products, solutions, and services; technology, forms and systems. Aid in facilitation of the on-boarding of new FAs and PCAs. Assist Complex Director in facilitating performance reviews & professional development plans for PCAs (preparation and follow up). Coordinate all home office visits from product/solution departments. Assist in coordination of recruiting activities (advisors, support, teams) with Complex Director and Home Office. Organization/administration: From Sourcing è “Janney Good-Fit” è Discovery è Relationship Building è Approvals/Offer è Onboarding/Integration. (Note: Ability to earn additional comp based on level of recruiting engagement.) Assist in communicating and promoting key firm initiatives and goals. Note: Ability to earn additional comp based on level of complex attaining those goals. (2026: Organic Growth; In-organic Growth, Financial Planning, Advisory conversions) Coordinate and build relationships with external resource providers (i.e. wholesalers, etc.) Build trusted relationships with all levels of complex associates. Perform other duties as required that contribute to the overall effectiveness of the Complex and individual advisors and support. REQUIREMENTS AND QUALIFICATIONS High School diploma, Bachelor’s Degree preferred Series 7, 9 and 10, 63 and 65, or 66 (all required); if you have significant relevant work experience, the 9 and 10 would need to be obtained immediately upon hire Strong communication and active listening skills Excellent client service skills Strong computer skills in Word, Excel, PowerPoint, Outlook, Sales Force, Thompson One Able to work-effectively in a fast paced, deadline-oriented environment. High ethical standards Proactive and intentional (doesn’t wait to be told what to do) Strong attention to detail Strong problem solving skills Ability to work effectively as part of a team; both taking direction and thinking-forward to next steps Ability to see strategically (big picture) and execute tactically (granular elements of the plan) Goal oriented, task-driven Reliable, follows through on commitments Highly adaptable with ability to pivot in an ever-changing and evolving environment Ability to build strong trusted relationships with complex employees Some travel may be required Why work for us? Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future. Explore further. Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. We’ve earned the Great Place to Work® certification, which recognizes employers that create an outstanding employee experience. Based entirely on what current employees say about their experience working at Janney, this prestigious recognition underscores our commitment to our people and culture. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful. The compensation package for this position consists of a base salary, (with eligibility for an annual bonus/commissions if applicable) as well as eligibility to participate in all company benefits offered by Janney to full-time employees including health, dental, medical coverage, disability income protection, life insurance, PTO/vacation, holidays, and 401(k). The salary range for this position will be $93,000 to $105,000. Total compensation packages at Janney are based on experience, skills, credentials, and geographical location, of each specific candidate. Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. Job Details Pay Type Salary

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